Marlo Rulona

• Excellent in supporting phishing-simulation campaigns and compile metrics for awareness reports.

• Skillful in assisting with basic risk assessments of new applications or configuration changes, documenting potential impacts and mitigation steps.

• Exceptional in addressing customer concerns and providing concise feedback.

• Superb in in delivering positive, delightful customer experiences.

• Capable of running authorized vulnerability scans, exporting results, and tracking remediation status with system owners.

siberX | Thornhill, Ontario

September 2025 - October 2025

• Assisting with cybersecurity events: Supporting the coordination and execution of SiberX’s events, such as the Canadian Women in Cybersecurity Conference or the CISO Forum

• Helping with the technical setup, testing, or facilitation of breach simulations and other gamified training programs

• Researching current and emerging cyber threats, vulnerabilities, and best practices

• Assisting with the collection and analysis of security data to help identify potential threats

• Conducting basic vulnerability assessments on web applications and networks

Contact Center Representative

TD Canada Trust | Moncton, NB

November 2021 - May 2025

• Assisted inbound customers with account inquiries and resolving issues by recommending a TD product or service

• Delivered legendary customer service by making it easy, creating value, and delivering trusted advice to customers.

• Managed a comprehensive database of employees to enhance communication and collaboration within the contact center.

• Exhibited excellent internal support capabilities while interacting with various departments to resolve customer issues.

Cyber Security Diploma

ABM College | Calgary, AB

June 2024 - October 2025

• PC- CompTIA A+

• Network Infrastructure:

  • Built a complete enterprise-level network infrastructure using Microsoft technologies such as Windows Server 2019 and Azure. Hybrid network. Configured and managed Active Directory Domain Services (AD DS), DNS, DHCP, Group Policy Objects (GPOs). Securing Windows Server.

    • ADCS -Certificate authority – secured the connection between ADDS and MS1

    • Secured the account

    • Used GPO and firewall to allow/deny Protocols-IPs -Ports

• Scripting and Automation:

  • Applied both Linux shell scripting and PowerShell scripting to automate administrative tasks, improve security monitoring, and streamline incident response workflows.

• Python for Cybersecurity:

  • Developed and tested scripts to simulate

    • Distributed Denial-of-Service (DDoS) attack

• Cisco Networking:

  • Designed and implemented a full campus network infrastructure spanning two geographic locations using Cisco Packet Tracer. Configured routers, switches, VLANs, routing protocols, and inter-site connectivity to simulate a real-world enterprise network.

• Cybersecurity Core Courses:

  • Completed foundational courses in CompTIA Security+ and Security Operations Center (SOC) operations, focusing on both theory and hands-on application.

    • Splunk SIEM: Used Splunk to monitor system performance in real time, analyzing processor usage, memory, disk space, and inbound/outbound network traffic, Windows registry, file monitoring, event viewer

    • SOAR Automation: Implemented Security Orchestration, Automation, and Response (SOAR) use cases, such as automatically responding to failed logins and auditing critical files for integrity changes.

    • Cyberattack Simulation: Simulated adversarial attacks with a Red Team (Kali Linux) and defensive monitoring by a Blue Team (Splunk), enhancing practical SOC analyst skills.

    • Dashboards: Designed Splunk dashboards to visualize security and performance events, providing actionable insights for real-time incident detection and response.